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International Shipping & Customs:

 

Portero ships internationally via UPS and FedEx. 

 

Certain Exotic-Skinned items may not be available to ship to all Countries. 


Please contact Customer Care at customercare@portero.com or 1.877.962.2398 before placing your order to confirm your item can be shipped to your country.


If you are shipping to one of the countries listed below, please contact Customer Care at customercare@portero.com or 1.877.962.2398 for shipping rates.

 

Albania Algeria Angola Antigua and Barbuda
Armenia Australia Azerbaijan Bahamas
Bahrain Bangladesh Barbados Belarus
Belize Benin Bhutan Bolivia
Bosnia and Herzegovina Botswana Brunei Bulgaria
Burkina Faso Burundi Cambodia Cameroon
Cape Verde Central African Republic of Chad China Congo (Brazzaville)
Congo, Democratic Republic of the Côte d'Ivoire Croatia Cyprus
Djibouti Dominica Dominican Republic Egypt
Equatorial Guinea Eritrea Ethiopia Fiji
Gabon Gambia, The Georgia Ghana
Guinea Guinea-Bissau Guyana Haiti
Iceland Iraq Israel Jamaica
Jordan Kazakhstan Kenya Kiribati
Kuwait Kyrgyzstan Laos Lebanon
Lesotho Liberia Libya Macedonia, Former Yugoslav Republic of
Madagascar Malawi Maldives Mali
Malta Marshall Islands Mauritania Mauritius
Micronesia, Federated States of Moldova Mongolia Morocco
Mozambique Namibia Nepal Netherlands
New Zealand Niger Nigeria Oman
Pakistan Palau Papua New Guinea Paraguay
Qatar Russia Rwanda Saint Kitts and Nevis
Saint Lucia Saint Vincent and The Grenadines Saudi Arabia Senegal
Serbia Seychelles Sierra Leone Solomon Islands
South Africa Sri Lanka Suriname Swaziland
Tajikistan Tanzania Togo Tonga
Trinidad and Tobago Tunisia Turkmenistan Tuvalu
Uganda Ukraine United Arab Emirates Uruguay
Uzbekistan Vanuatu Vietnam Yemen
Zambia Zimbabwe

 

Customs, Taxes, and Other Charges:

Shipments to addresses outside the United States are generally subject to duties, taxes (such as VAT), and other charges, as determined by the local jurisdiction. These charges are in addition to the purchase price (and any shipping and insurance charges). In the event there are customs charges assigned to your package, you must pay for any associated import taxes, including VAT and duties, required by your country's governmental regulations. Please contact your local customs office for further information. Your package will include a copy of your actual invoice, and the customs office will determine any applicable fees. Portero cannot label an item as a gift or declare a lesser value than the purchase price of the item.  Please contact your local authorities for specific information.

 

Tracking your order:

Once your order ships, you will receive an email confirmation that provides a UPS or FedEx tracking number. This permits you to track your package online.

 

Combined Shipping for Multiple Items:

To qualify for our combined shipping discount for multiple items, all items must be paid on a combined invoice and shipped in the same package. Full shipping rates will apply to the largest item, with an additional fee added for each additional item. Please contact Portero Customer Care at customercare@portero.com or 646-673-8654 for further assistance to determine your combined shipping costs.

The Portero Promise

Portero respects the brands we serve. We guarantee the authenticity and condition of all merchandise. We ensure the highest level of service and security. That's our promise. And we don't take it lightly.