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We accept the following payment methods through our secure check-out system: 

Credit Cards: American Express

Bank Wire Transfers: If you choose to arrange payment through your bank, you'll receive a 2.0% discount on the purchase of your item. The bank wire discount is applied before the shipping and insurance charge is added. Please email us at to request Bank Wire Transfer instructions.

Please note, all orders over $1,000 USD must be shipped to the billing address.

Portero Credit

To redeem Portero credit as full or partial payment for an item, please contact Portero Customer Care prior to check-out. Portero credit may be used towards the purchase of any Portero merchandise. Portero credit is not redeemable for cash and is void after the expiration date.


Non-fulfillment of an Order

In rare instances, Portero is unable to fulfill an order as a result of damage to, or loss of, the item before shipping, or for other reasons. In the event Portero is unable to fulfill an order for any reason, we reserve the right to rescind the transaction, and we will promptly refund any amounts you have paid for the item. However, beyond a refund of amounts paid, we cannot be, and by registering with you agree that you will not hold us, responsible for any damages associated with non-fulfillment of an order.