To redeem Portero credit as full or partial payment for an item, please contact Portero Customer Care prior to check-out. Portero credit may be used towards the purchase of any Portero merchandise. Portero credit is not redeemable for cash and is void after the expiration date.
In rare instances, Portero is unable to fulfill an order as a result of damage to, or loss of, the item before shipping, or for other reasons. In the event Portero is unable to fulfill an order for any reason, we reserve the right to rescind the transaction, and we will promptly refund any amounts you have paid for the item. However, beyond a refund of amounts paid, we cannot be, and by registering with Portero.com you agree that you will not hold us, responsible for any damages associated with non-fulfillment of an order.
Portero respects the brands we serve. We guarantee the authenticity and condition of all merchandise. We ensure the highest level of service and security. That's our promise. And we don't take it lightly.
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